Resume

Super hands-on, collaborative UX Designer & Strategist with user research, prototyping and testing background. 

 

Experience

Lenhart User Experience  2011 - present
Consultant - UX Strategist & Designer

iCrossing  2017 - present
Freelance Lead UX Designer & Strategist
Clients: Adobe, Bridgestone/Firestone, City National Bank

Rebellion Design  2017 - present
Freelance Lead UX Designer & Strategist
Clients: Dell EMC

MRY  2016 - 2017
Freelance Lead UX Designer & Strategist
Clients: Alcon, Johnson & Johnson

Infusion  2015 - 2017
Freelance UX Director
Clients: M&Ms, Samsung, ZAGS, SCI

miRide  2015 - 2016
Freelance Principle UX Designer

we are experience  2013 - 2016
Freelance Sr. UX Designer, Researcher & Strategist
Client: American Express

SapientNitro  2013 - 2014
Freelance Sr. UX Designer
Clients: Borgata, Lord Abbett, MetLife

Organic 2012 - 2013
Freelance Lead UX Designer
Clients: Johnson & Johnson, P&G

JWT, Publicis, Socialistic  2011 - 2012
Freelance UX Designer
Clients: Ann Taylor, Clinique, Fast Co., Garnier

Mullen   2010 - 2011
UX Designer
Clients: Century 21, FAGE, jetBlue, Panera, SC Johnson, Swiss Army, Timberland

Arnold Worldwide  2008 - 2009
UX Designer Intern
Clients: Carnival, TRUTH Campaign

Education

MS Candidate, Technology Commercialization
Northeastern University
2010 - 2012 (program disolved)

BS, Interactive Media Design  
New England Institute of Art
2007 - 2009

Qualifications

- 10 years agency experience
- Relationship builder w/clients, teams, partner vendors
- Creator of responsive, mobile/desktop, native applications, portal, intranet, dashboard, kiosk experiences
- Research, prototyping & testing background
- 12 years business management, recruiting, team building, professional development experience

Expertise

UX Design
- Requirements gathering
- User flows
- Content & Site map creation
- Low- and high-fidelity wireframes
- Rapid prototyping
- Interaction pattern libraries
- Wireframe annotations/tech specifications

Strategy & Research
- Task analyses
- Stakeholder & User interviewing
- Heuristic & Competitive analyses  
- Remote user testing moderation
- Strategic development & road mapping

Tools

- Whiteboard, pen & paper
- Sketch, Axure, Omnigraffle
- InVision
- Adobe Creative Suite
- Keynote, PowerPoint
- Google Docs
- Slack, Basecamp
- Box, Dropbox

Awards

2011 MITX
Social Influence Application & Best Engagement for Brandbowl 2011 (Mullen)

2011 HATCH  
Silver (Social Network) & Bronze (Social Media) for Brandbowl 2011 (Mullen)